Care that meets people where they are
Safer Health Solutions delivers Enhanced Care Management and Community Supports for Medi-Cal members with complex needs — coordinating medical, behavioral, and social care in partnership with managed care plans across California.
Contracted with California Medi-Cal managed care plans under CalAIM.
A dedicated lead care manager for each member.
Housing, meals, respite, and more — where it's needed.
Closed-loop reporting back to the managed care plan.
Two services, one connected model of care
We combine intensive care management with the practical, real-world supports that keep members healthy and housed.
Enhanced Care Management
A whole-person, community-based benefit for members with the most complex needs. Each member is paired with a lead care manager who coordinates their entire care team — across physical health, behavioral health, and social services.
What ECM includesCommunity Supports
Cost-effective services offered as alternatives to traditional medical care — from housing navigation and medically tailored meals to recuperative care and home modifications — addressing the drivers of health beyond the clinic.
See the supports we offerSeven core services, one lead care manager
ECM wraps around the member. Our care managers deliver every component of the benefit and stay with the member through transitions.
Outreach & engagement
Finding and building trust with members who are hardest to reach.
Comprehensive assessment & care plan
A person-centered plan built from the member's goals and needs.
Enhanced coordination of care
Connecting providers, specialists, and services around the member.
Health promotion
Coaching and education that build self-management skills.
Comprehensive transitional care
Smoothing moves between hospital, home, and community settings.
Member & family supports
Involving caregivers and support networks in the plan of care.
Referral to community & social supports
Linking members to Community Supports and local resources.
Populations of focus we serve
We support the Medi-Cal populations of focus defined under CalAIM, including:
Practical supports that change outcomes
We deliver Community Supports as alternatives to costlier medical services — addressing housing, food, and safety as the foundation of health.
Housing transition & navigation
Helping members find and secure stable housing.
Housing deposits
Covering set-up costs to move into a home.
Housing tenancy & sustaining
Ongoing support to keep members housed.
Short-term post-hospitalization housing
A safe place to recover after discharge.
Recuperative care (medical respite)
Short-term residential care during recovery.
Respite services
Relief for caregivers supporting a member.
Medically tailored meals
Nutrition matched to a member's condition.
Personal care & homemaker services
Help with daily activities to stay independent.
Home modifications
Accessibility adaptations for safer living.
Nursing facility transition & diversion
Returning to or remaining in the community.
Day habilitation programs
Building skills for community living.
Sobering & asthma remediation
Targeted supports that prevent avoidable crises.
Specific Community Supports available depend on the member's managed care plan and county.
Our approach
Safer Health Solutions was built to close the gap between the clinic and the community — with teams who show up where members live.
Whole-person
One plan spanning medical, behavioral, and social needs — not siloed care.
Culturally responsive
Teams that reflect and understand the communities they serve.
In the community
Field-based care managers meet members at home, in shelters, on the street.
Accountable
Closed-loop reporting and secure data practices with every plan partner.
SHS TAR Agent
Our internal Chrome extension auto-fills Partnership HealthPlan TARs from the SHS RCM app — so billers stop re-keying member and service details by hand.
Partner with Safer Health Solutions
Managed care plans, providers, and community organizations — reach out to refer members or explore a partnership in ECM and Community Supports.
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